Exchanges & RETURNS
Returns are only accepted if the item you received is damaged. To exchange, contact our customer service representative at 01044447346.
PLEASE FOLLOW THE BELOW PROCESS FOR RETURNING YOUR ITEM TO US:
1 - RE-PACK THE ITEM IN ITS ORIGINAL PACKAGING WITH LABELS AND TAGS
2 - SECURELY ATTACH THE ORIGINAL DELIVERY LABEL TO YOUR ITEM.
We offer a flexible exchange policy to make your online shopping experience even easier. We do monitor the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion or lead to the closure of your Dalydress account.